Terms of Use

General Terms and Conditions (GTC) for :

1. Scope of application

These general terms and conditions are valid for all orders placed from Switzerland or the Principality of Liechtenstein with the online shop of SwissPyramid Sàrl, Avenue de Tivoli 2, 1007 Lausanne, Switzerland, CHE-137.754.996,

CONTACT & Legal representative : BIN ZHOU, +41 21 888 88 77,; hereafter the seller.

2. Offer and conclusion of contract

The presentation of the products on Beauty & The Lion Online does not constitute a binding offer but an invitation to order. It means when you place your products into "shopping cart", this does not count as a binding order

By clicking on the Secure Payment button the customer transmits a firm order for the products listed on the order page then it shall be counted as the binding order 

Directly after receipt of the order, the order is confirmed by e-mail. The sales contract only comes into effect if the seller confirms the dispatch of the goods by e-mail (order or dispatch confirmation) or at the latest by the delivery of the goods.

In case of advance payment, the purchase contract comes into force with the confirmation of receipt of payment by the seller.

3. Right of revocation

3.1 The consumer is entitled to revoke the contract by returning the ordered products to the sender within 14 days after receipt of the goods. No justification for the return of the order is required. The revocation must be sent to Marktgasse 11-13, 3800 Interlaken, Switzerland.

3.2 Use of the right of return by the customer results in a liquidation report, according to which the services received under the contract of sale must be returned by and to each of the parties. The customer shall bear the costs of return.

3.3 The purchase price shall be refunded to the customer immediately upon receipt of the goods.

3.4 SwissPyramid sàrl reserves the right to deduct from the purchase price to be refunded or to charge compensation for possible damages, misuse or in case of agreement the shipping costs of the goods. No deduction will be made from the purchase price to be reimbursed if the loss of value was caused by handling necessary to ascertain the type, condition and function of the goods.

SwissPyramid sàrl may refuse the refund until receipt of the return of the goods or until the customer has provided proof of the return, whichever is the earlier.

3.5 Prices and VAT

All prices include VAT. We reserve the right to change prices and incorrect price information. For larger amounts, we reserve the right to request advance payment as a means of payment. 

3.6 Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.

4. Shipping cost 

4.1 The prices shown on the product page include the statutory value added tax (VAT) within Switzerland and other price components and are in Swiss Francs (CHF).

4.2 In addition to the prices shown, shipping costs may be charged depending on the delivery address, quantity and type of goods. The exact amount of the shipping costs is notified to the customer during the ordering process. No additional costs are charged for deliveries within Switzerland when the order value is over CHF 100.00 .

5. Delivery & transfer of risk

5.1 If you do not receive the ordered products within the specified period, please send us an e-mail via our website or write it t, stating the order number and the e-mail address with which you registered with us.

5.2 The seller limits the deliveries to the territory of Switzerland and the Principality of Liechtenstein. The delivery takes place directly to the delivery address and contact person given by the buyer. "Pick up " option in the online shop can also be selected as the delivery address when proceed to check out.

5.3 Delivery is subject to timely and proper delivery from our suppliers. In the event of force majeure such as strikes and other industrial action, riot, war, natural disasters, or if the manufacturer or sub-supplier has blocked deliveries, there is no delay in delivery. The seller is not liable for delivery delays caused by manufacturers or third parties.

5.4 If not all the goods ordered are in stock, we would arrange a partial deliveries. If, after the conclusion of the contract, it turns out that goods cannot be delivered either partially or in total for reasons for which the seller is not responsible, the customer is entitled to withdraw from the contract.

5.5 Our performance is a dispatch obligation and is fulfilled with the handover to the transport person. After dispatch, the risk of accidental deterioration and accidental loss of the goods is transferred to the customer. SwissPyramid sàrl are not responsible for any fault on the part of the transport company used.

5.6 Please note that all information about the availability, shipping or delivery of a product is merely estimated information and contains approximate values and does not constitute binding or guaranteed shipping or delivery dates, unless expressly stated otherwise in the shipping options for the respective product. If we notice, while processing your order, that the products ordered by you are not available, we will inform you thereof in a separate e-mail or through our Message Center. You statutory rights remain unaffected.

6. Terms of payment

6.1 Payment can be made by credit card, paypal, twint, vpay, postfinance. 

6.2 ...

6.3 In the case of payment by credit card, the customer's account is debited in advance upon dispatch of the goods, unless otherwise agreed.

6.4 Offsetting against unrecognized or not legally established claims of the customer is excluded.

6.5 The customer may only exercise a right of retention if the claims are based on the same contract.

7. Retention of title

SwissPyramid sàrl remains the owner of the goods until full payment has been made. Prior to the transfer of ownership, pledging, termination by way of security, processing or modifications are not permitted without the agreement of SwissPyramid sàrl.

8. Warranty 

8.1 SwissPyramid sàrl offers a guarantee for the repair of defects. The seller has the choice to repair the delivered goods (repair of defects) or to deliver defect-free goods in replacement of the defective goods (delivery in replacement).

8.2 If the repair fails, the customer shall be entitled to withdraw from the contract. This does not apply to negligible defects. The customer's right to a price reduction is excluded.

9. Responsibility

SwissPyramid sàrl excludes any liability for breaches of contract for slight negligence. Violations committed by auxiliaries and sub-agents are also excluded from the liability of the seller.

10. Protection of personal data

SwissPyramid sàrl undertakes to process and use the client's personal data in compliance with the laws in force. You can obtain further information on this subject by reading our roadmap "Data protection". It is available on the website of SwissPyramid sàrl as well as by clicking on the following link

11. Final provisions

Should any legal provision of these general terms and conditions of business be in conflict with the applicable laws, the validity of the contract and the remaining provisions shall remain unaffected. In place of the invalid provision, the applicable legal provisions shall apply. 

12. Disclaimer of liability

SwissPyramid sàrl create and maintain our website and the content it contains with the greatest possible care. However, we assume no liability for the correctness, completeness and topicality of the content or for the availability and correct functioning of the website. 

In particular, price changes and errors in the product descriptions are reserved. We also assume no liability for the use of the website and the content and services contained therein. Furthermore, liability for the content as well as for the availability and correct functioning of the websites of third parties to which reference is made via links or other means or which refer to this website is excluded. 

The content of third party websites is third-party content, over which we have no influence and for which we are not responsible. We also assume no liability for damage caused by viruses, hacker attacks or other manipulations of your computer system by unauthorized third parties. No liability is assumed for the security of the transmission of data over the Internet. The data you provide as part of the ordering process (check out) is transmitted in encrypted form.

13. Stock

All products that we present to you in our online shop are usually also available. If, in exceptional cases, this is not the case and we are therefore unable to execute your order or not immediately, we will inform you immediately by email. 

If we definitely cannot fulfill your order, we will refund any amount already received or, alternatively, offset it against your next order. Compensation for non-delivery is excluded. 

14. Image and text rights (copyright)

All image and text rights to the content of this website (texts, images, layout, etc.) are with us or our partner companies. Use of any kind without our prior express consent is prohibited. Quoting with correct references as well as setting links to our website is permitted. 

15. Customs

 When ordering products from for delivery outside of the EU you may be subject to import dutires and taxes, which are levied once the package reaches the specified destination.Any additional charges for customs clearance must be borne by you; SwissPyramid sàrl have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Additionally, please note that when ordering on our website, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

 Customs forms for non-EU shipments show the value of items included in the delivery by product type. We reserve the right to provide such information to customs in order to simplify the process for our customers or due to legal obligations. Customs can open and control packages, we have no influence over that.

The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. As a rule, additional charges for customs clearance must be borne by the recipient.




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