Contact

Questions about an order, a delivery, a return or an invoice — we are here to help. Our team speaks English, French, German and Chinese, and replies within one business day.

Email

bz@beautylion.ch

Reply within one business day

Phone

+41 21 88 88 877

Monday to Friday, 9h00–18h00

Boutique

Avenue de Tivoli 2
CH-1007 Lausanne

By appointment

Before you write

  • About an order — please include your order number so we can look it up straight away.
  • Choosing a product — our specialists answer these in more detail on the Ask an Expert page.
  • Returns — see our Returns & Exchanges Policy first; most questions are answered there.
  • Delivery times and costs — see our Shipping & Delivery Policy.
  • Wholesale, group orders or partnerships — write to us directly and mention your company name.

Send us a message

BeautyLion Boutique, Lausanne

Avenue de Tivoli 2, CH-1007 Lausanne, Switzerland

Our Lausanne address is a working boutique rather than a shop with fixed opening hours. If you would like to collect an order or see products in person, please write or call ahead and we will arrange a time.

Click & collect orders are ready within 24 hours.